Cancellation & Refund Policy
Cancellation & Refund Policy
Welcome to the Indian Christian Matrimony platform. This Cancellation & Refund Policy outlines the terms and conditions for cancellation and refunds related to our services. By using our platform and making payments, you agree to adhere to this policy.
Subscription and Membership Plans
Cancellation
- Users who wish to cancel their subscription or membership must do so before the next billing cycle to avoid further charges.
- Subscription cancellation requests must be made through our customer support channels or within your user account settings.
- Cancellation requests made after the billing date will not be eligible for a refund for that billing period.
Refunds
- We offer a refund within 3 days from the date of purchase if the user is not satisfied with our services.
- Refund requests must be made through our customer support channels, providing valid reasons for the refund request.
- Refund eligibility is subject to our discretion and consideration of the specific circumstances.
Premium Features and Add-ons
Cancellation
- Users who have purchased premium features or add-ons may cancel their purchase within 3 days from the date of purchase.
- Cancellation requests must be made through our customer support channels.
- Cancellation requests made after the specified period will not be eligible for a refund.
Refunds
- Refund requests for premium features or add-ons must be made within 3 days from the date of purchase.
- Refund eligibility will be determined based on the usage of the feature and the reason for the refund request.
Disputes and Resolution
In case of disputes related to cancellations or refunds, we encourage users to reach out to our customer support team. We are committed to resolving issues in a fair and timely manner.
Contact Us
If you have any questions or concerns regarding our Cancellation & Refund Policy, please contact our customer support team at 9944661829.
Changes to the Policy
We reserve the right to update or modify this Cancellation & Refund Policy at any time. Any changes to the policy will be effective upon posting on this page.
